Reported on MM

F:
5 months ago

Yup, I think you're right. But my intuition said the opposite (i.e. I thought "Reset" means "Make sure this ticket cannot be used anymore"). And the explanation on the same page seemed to reinforce that intuition ("Resetting a ticket will invalidate current exam session")


E:
5 months ago
Regarding the naming of the buttons, would it help if we rename it to "Renew ticket" ?


I:
5 months ago
I think most words can lead to confusion. Perhaps keep the current buttons but add some text above more clearly defining what happens when you press the button


F:
1 hour ago
I used this same interface and was confused again. 

Yes, I think renaming "Reset ticket" to "Renew ticket" will help.

And then the other button can just be "Generate new key" (which then obviously will be a fresh one which can be used right away). 

Submitted by Elmer van Chastelet on 25 June 2025 at 08:40